HELP DESK MANAGER
Manager for help desk operations. Monitors, supports and performs computer processing. Coordinates responses to trouble reports. Supervises help desk operations.
Minimum Experience: Strong experience in computer hardware and software systems. A+ certification or equivalent may be substituted for experience. Understands how programs use computer hardware. Manages helpdesk operations.
Minimum five (5) years experience.
Minimum Education: Bachelor’s degree
Certification Requirements: Current CompTIA Security+ (CE) AND Windows 7; Configuring/Windows 10; Configuring. (MCSA, MCSE, MCP, etc.)