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End User Support

End User Support

General Experience:  Five (5) years of progressive Information Technology (IT) experience including at least two projects in technical areas included in the Performance Work Statement.  At least one project shall have occurred within the past three (3) years. 


Functional Responsibility:  Works under general supervision, developing the requirements of a product from inception to conclusion.  Develop required specifications for simple to moderately complex problems.  Coordinate with the Contractor's project manager, COTRs, and Government user representatives to ensure accurate solutions and user satisfaction on technical matters. 

 

Security/Certification Requirements: 
Sensitivity Level: IT-I – Critical Sensitive 
Clearance: Secret; This contract requires all contract employees to possess and maintain a current Single Scope Background Investigation (SSBI) with Secret clearance
IA Level: IAT-II 
Baseline Certification:  Security+; Computing Environment; Windows 7 or Higher in accordance with DoD 8570 requirements.

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